Privacy Policy

Last Updated: June 17, 2026

1. Information We Collect

We collect information that you provide directly to us when creating an account, running campaigns, completing tasks, or contacting support. This includes:

• Account & Profile Details: Name, Email address, secure password hash, profile settings, and configuration details.
• Campaign Configuration & Assets: Destination URLs, keywords, search terms, anchor texts, custom instructions, and banner images you upload to configure traffic campaigns, backlink exchanges, or guest posts.
• Task Verification Proofs: Image files (such as screenshot proofs) representing validation of manual SEO tasks completed, descriptive text explanations, transaction IDs, and task submission logs.
• Technical & Usage Data: IP addresses, browser user-agent strings, device manufacturer/model, operating system, geographical country location, click stream logs, and timestamps of your interactions on our portal.

2. How We Use Your Information

We process your personal and transactional information to provide, maintain, and secure our traffic exchange portal, including:

• Verification & Dispute Resolution: Reviewing and validating screenshot proofs, matching traffic exchange credits, and resolving disputes within our peer-to-peer task marketplace.
• Prevention of Abuse & Fraud: Detecting and blocking automated bots, scripts, proxy servers, VPNs, duplicate accounts, and other malicious tools designed to manipulate credit systems.
• Platform Operations & Improvements: Allocating credits, managing active campaigns, rendering statistics, and improving search indexing/traffic delivery algorithms.
• Communications: Sending transaction receipts, credit update alerts, security notifications, policy changes, and customer support ticket responses.

3. Third-Party Analytics & Tracking Cookies

To analyze portal performance and optimize user experience, we integrate third-party analytics suites:

• Smartlook Analytics: Smartlook records user sessions, including page navigation, scrolls, clicks, mouse tracking, and keystrokes (excluding sensitive inputs such as password fields). We use this data to identify user interface bugs, optimize navigation, and monitor for fraudulent account operations.
• Google Analytics & Google Tag Manager (GTM): We track anonymous traffic metrics, demographic trends, and page view statistics to gauge platform popularity and enhance server response behaviors.
• Cookies: Our website uses essential cookies to manage active login sessions, verify CSRF tokens for form submissions, and store active preferences. You can disable cookies in your browser settings, though doing so may prevent certain platform features from functioning.

4. Payment Gateways & Financial Security

All credit purchases are executed securely through third-party payment processors:

• Razorpay Integration: Payment transactions are handled entirely by Razorpay. We do not store or process debit/credit card numbers, bank credentials, UPI PINs, or wallet passcodes on our databases.
• Transaction Metadata: We receive and store transaction receipt identifiers, billing names, billing email addresses, paid amounts, payment statuses, and timestamps to associate credit packages with user wallets.

5. Data Sharing & Disclosure

We do not sell your personal data. We disclose information under the following limited conditions:

• Peer-to-Peer Task Moderation: Submission screenshot proofs and completion text details you provide for SEO Tasks are shared with the respective campaign creator to allow validation and credit approvals.
• Service Providers: Sharing data with web hosting partners, database operators, email delivery engines, and security service providers under strict privacy mandates.
• Legal Requirements: If required to protect safety, prevent financial fraud, or comply with lawful requests, subpoenas, or orders from judicial/governmental authorities.

6. Data Storage & Security Measures

We implement industry-standard encryption protocols (HTTPS/SSL), network firewalls, and cryptographic password hashing (BCrypt) to protect your records from loss, modification, or unauthorized disclosure. However, no electronic transmission or digital storage method can guarantee absolute security.

7. Data Retention Policy

• Profile and Campaign Data: Maintained for as long as your account remains active or as needed to supply platform services.
• Screenshot Proofs: Uploaded verification screenshot images are retained for up to 90 days after submission to allow manual validation, admin reviews, and dispute escalations, after which they are permanently deleted from our servers.
• Transaction and Audit Records: Kept for longer durations to satisfy taxation, financial compliance, and legal auditing standards.

8. Your Rights & Options

Depending on your location, you may have rights regarding your personal information:

• Access & Correction: You can view, review, and modify your name, password, and registered website configurations via your personal User Dashboard.
• Account Deletion: You can request the permanent removal of your account, transaction logs, and campaigns by contacting us. Some metadata may persist in secure backups for auditing purposes.
• Analytics Opt-Out: You can utilize cookie blockers or browser settings to prevent Smartlook or Google Analytics from recording your web sessions.

9. Children’s Privacy

Our traffic exchange services are strictly intended for individuals who are at least 18 years of age. We do not knowingly collect or store personal data from children under 18. If you suspect a minor has created an account, please contact us immediately.

10. Updates to this Policy

We may modify this Privacy Policy to reflect security updates, new integrations, or regulatory changes. Any modifications will be posted to this page with an updated "Last Updated" timestamp.

11. Contact Information

For inquiries, feedback, or data deletion requests, you can reach us through the Contact Us form or directly via email at seoplustraffic@gmail.com.